As we become more dependent on technology, it is becoming increasingly important to find honest professionals to help keep you up and running. At I.T. on the Go we don’t just fix one problem, but we find the reasons for those problems and fix everything as a whole. There are no band-aids or temporary fixes with us. Our goal is to not see the same computer twice but to see different computers from our pleased clients.
FREE Front Counter Diagnotics! We go through a checklist to show you the problems we are seeing and let you know a service level you need.
After the checkin process a technician verifies the issues and double checks to make sure the correct service level has been quoted.
During the process you are kept informed on the status of your computer & when the work has been completed we will call you right away!
The diagnostics phase is the most important phase because without a proper diagnosis, your will continue to have problems. Most computers do not have 1 simple problem; it’s a cause and effect situation. The problems are caused by other underlying hardware, software and/or virus problems but the effects are endless and annoying.
Worried about being nickeled and dimed once you give the go ahead for service – well don’t. If we find anything else that is needed in your service, we stop working and call you for permission. If you decide not to complete any of the work, we simply revert you back to how we received your computer and there are no service charges.
We pride ourselves in our work and we don’t hide behind a large storefront or too many employees. If you have a problem or concerns you deal directly with the same person you started with. If your problems are not fixed, we do not charge you because we did not do our job, and that is what sets us apart. Come on in to our Service Center to have your computer looked at today!